Hi, I'm Shilpa
Product designer skilled in transforming user insights into successful products
I am currently leading the design efforts for 3 customer engagement platforms for our client Standard Bank - South Africa, having been a key contributor to their journey from inception.
Below, you'll find case studies highlighting my work at the Bank.
Hi, I'm Shilpa
Product designer skilled in transforming user insights into successful products
I am currently leading the design efforts for 3 customer engagement platforms for our client Standard Bank - South Africa, having been a key contributor to their journey from inception.
Below, you'll find case studies highlighting my work at the Bank.
Help Centre
Re-thinking experience for intelligent and personalised help assistance on Standard Bank platform for daily banking needs
Unique Visitors
1 M
1 M
Page Views
2 M
2 M
Daily Visitors
5k+
5k+
Message Centre
Integrating Inbox and AI Chat functionalities for seamless and secure communication experience
Reduced
Messaging Costs by
20%
20%
Number
of Unique Vistors
3.6 M
3.6 M
Redemption
rate for campaigns
50%
50%
COMING SOON
Explore Products
Designing a clear and concise in-app hub, guiding users through the bank's range of products
Forrester -
Best Practices for Discover Products & Services in Digital Banking Apps 2022.
Forrester -
Best Practices for Discover Products & Services in Digital Banking Apps 2022.
Number
of Unique Vistors
1.5 M
1.5 M
Increase
in Click rate
2x
2x
READ IN DETAIL
Contact me at
COMING SOON
To explore my portfolio, please use the desktop version.